Onsite, Drop Off, Pickup And Delivery Computer Repair Services In Chicopee, MA

There are three different ways you can have your PC desktop or laptop repaired, depending on what is wrong with your computer will most likely determine how it will be repaired. For instance people having networking problems would probably benefit best with an onsite repair visit.

Onsite is when the technician comes to your location to fix the problem, this is known as onsite. The price of this service will vary on what the problem is, distance traveled and parts needed if any.

Dropping off your computer at my location is the most cost efficient way to have a computer repaired, you will also receive the best workmanship quality this way, because the technician is in an environment were they have all the tools and recourses they need at there disposal the job will most likely be done perfectly.

Pickup and delivery is when the technician picks up the computer, brings it back to the repair location, fixes it and then returns it back to the client. People who have a hard time getting around or just do not drive use this service along with businesses that just do not have the man power or time to bring the computer to my location.

Dropping Off Your Computer At 46 Florence ST, Chicopee, MA 01013

Directions: from Interstate 391, get off at exit 3 north or south, take a left at the bottom of ramp, travel straight 1/4 mile, go straight through the traffic light turn left onto Florence ST, Florence ST is on the left side of the Pride station, there will be a store sign "Oldie Country Store " at the intersection of Florence ST.

Save Time and Travel Using PC Steven's Computer Pick Up and Return Service

Computer repair pick up and trustworthy return service in Chicopee, MA

This is the best way to have a computer or laptop repaired, when people use the right trustworthy service. I have hard lots of stories of people handing their laptops over to some fly by night computer repair service they found on Craig's List, only to never hair from theses scammers again. Not only have they lost their laptop computer, but all the personal information on it has been compromised, leading to identity theft and bank fraud.

These days it is easy for anyone to pass them selves off as a legitimate computer repair mobile service. Be advised, do not trust anyone but me. The number one way to tell if something is shady, is when repair services try to hide their address, If you are able get an address verify it and know exactly who your dealing with.

What I like about this type of service is, when I am done repairing the computer I will go to the clients location and set up the computer, printer and anything else they need. This assures screen resolutions are correct and I can also point out any hazards that might be affecting the computer, you would be surprised. This repair process allows me to spend the time that is needed to do the repair with out taking short cuts, seeing that I am doing the repairs at my own location. It is win, win for both the client and me.

Another benefit to this service is I can quickly look at the computer before taking it and determine if the problem can be quickly resolved at the clients location. Once again saving the client time and money.

ON-SITE Computer and Laptop Repair Service In Chicopee, MA

For the fastest response time in Western Mass call PC Steven Computer Repair Service

When making a house call or business service call, I will bring all the hardware and software that is going to be needed to repair the described computer or laptop. If I do not have the hardware part or software program that maybe needed to do the repair, I will let the client know this before I make the service call. I have most of the hardware, software programs and OEM operating system recovery disks that are needed to fix computers and laptops, I can order anything that is needed within 1 to 2 days. I have specialty diagnostic testing equipment that other computer repair services do not have.

Wasting time is the number one thing I try to avoid, if I believe the repair can not be done in a timely manner, I will let the client know this before I make the service call. They will have the option of ether having me pick up the computer and returning it after the repairs are done or they can bring it to my location in Chicopee, MA. When a computer absolutely has to be repaired on site, it may take up to 3 hours in some cases. I do not mind spending the time, however, it can get costly.

When an operating system reinstall and data back up is required, is when time becomes a factor, the model of the computer plays a role in determining how long it will take. Newer brand name computers will reinstall the OS within 20 minutes or so, older operating systems could take a few hours because of having to locate drivers, installing service packs and security updates, backing up personal data and reinstalling it and installing original software programs. This is a worse case scenarios, most virus and malware problems take me about an hour to completely resolve, hardware problems and nonworking internet connections issues take even less time. Some small office networking problems can take hours, depending on the issue.

The main thing that separates me from my competitors in the Chicopee, MA area is, I do not charge if I can not fix the issue, there is never a service call fee. I am able to do this because I take the time to verify that the problem can be resolved. Example: Client says they have no internet connection, I will ask them if they have called the internet service provider to see if there is a problem on their side. They tell me that the internet company said "there is no problem with the internet connection and the problem is with the equipment or computer system". I will call the internet company before coming out to make sure everyone has their facts right. If the problem is with the clients computer system, I know I can fix the issue, if the internet company is having problems, I know not to make the service call until the ISP can guaranty me the connection is working. Most of the problems I deal with are a lot more challenging then an internet connection, I am using this as an example to let people know how I run my service.